Peerfit Move's cancellation policy applies to all reservations made through our platform. Peerfit reservations must be canceled at least 12 hours before the class start time. Reservations with a class start time less than 12 hours away cannot be canceled.
Reservations canceled through Peerfit 12+ hours in advance of class start time will be refunded, unless the credits would have already expired at the time of cancellation or if the respective studio does not allow cancelations.
If a studio's reservations cannot be canceled, this will be displayed in the Reservation Confirmation on Peerfit Move and the Member must accept and acknowledge this term before reserving.
Do not cancel reservations directly with the studio or gym. All reservations and cancellations must be completed on Peerfit Move's website, mobile app, or by contacting the Peerfit Move support team.
You may reach Peerfit Move support at move@peerfit.com or by calling 855-378-6683 Ext 1. Hours of Operation 7 days a week from 8 AM EST to 11 PM EST.
What is the class cancellation policy?
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